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Welcome to Victoria Health Centre - Patients Portal

Welcome to our website! This site is designed for you, our patients, to facilitate communication with Victoria Health Centre, to give easy access via links to general health information, to give you an overview of some of our programs, as well as information about our policies at the clinic. Victoria Health Centre (VHC) has a team of family doctors and allied staff committed to providing you with complete medical care. A list of individual physicians and how to reach them is listed below.

If you prefer to email your doctor instead, you can do so here: Patient Requests | Contact Us

Your doctors work together as a team, and another VHC physician will be happy to see you when your regular doctor is away. We discourage the use of Walk-In Clinics as they do not have access to your medical chart and do not send us follow-up reports. Please call us first if you require medical care.

VHC physicians are all University of Toronto-appointed teachers of Family Medicine. From time to time, you may see a resident doctor, who works under the supervision of your physician. Resident doctors have completed their medical degree and are undergoing a further two-year training program in the specialty of Family Medicine. You may also request to see a resident physician on a regular basis during their two years of training at VHC.

Victoria Health Centre is part of the Scarborough Academic Family Health Team (SAFHT) and also offers a range of other services available to patients rostered to a VHC physician.

Our Services

Hours of operation

9:00am to 8:00pmMon –Thurs
9:00am to 5:00pmFri
9:00am to 12:00pmSat. No appointment is necessary.

The Saturday clinic is for VHC patients only, a drop-in for those patients with acute illness requiring urgent care. You should arrive before 11:30 am to ensure you will be seen.

If your child is ill after-hours or on the weekend and must be seen, we recommend you go to to either of these two clinics, which are staffed by well-trained pediatricians:

The Children’s After Hours Clinic, 235 Danforth Avenue, Suite 100 Phone number: 416-461-3000,

The Children's After Hours Clinic, 1100 Sheppard Avenue East, Suite 100 Phone number: 416-250-5000.

To reach us, please call416-694-1400
After hours, please call1-866-553-7205 (This is the Telehealth advisory phoneline for our office)

Our Physicians:Dr. Tasneem Kassam, Dr. Jennifer McDonald, Dr. Jackie Ringnalda(Please direct all enquiries to our secretary Natalie)
Dr. Morris Rotbard, Dr. Douglas Ledger, and our resident physicians(Please direct all enquiries to our secretary Gloria)

News Alerts:

COVID-19 Vaccines Questions

2020 has brought such fear and changes to the way we live our lives. But as 2021 dawns, there is hope – vaccines are on their way. As you all know, the first vaccines are being given to higher-risk people and healthcare workers. But we look forward to when you all will have access to the vaccine. We do not yet know the place or the timing and I will communicate this when we do.

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COVID-19 Update

With the emergence of the COVID-19 pandemic and the on-going risks, we have decided (and have been strongly encouraged by the Ontario Medical Association) to move the bulk of our appointments in the up-coming weeks to telephone appointments. If you already have an appointment scheduled, our staff will be calling you the day before and will give you the option of rescheduling or to make a telephone appointment instead.

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Flu shots:

We strongly recommend getting the flu shot every October or November to prevent influenza and its serious complications. Those at most risk are children and adults (including pregnant women) with chronic medical conditions, such as cancer, cardiac disorders, asthma, and morbid obesity (people with a body mass index greater than 40); residents of nursing homes and other chronic care facilities; people 65 years of age and older; healthy children 6 months to 5 years of age; aboriginal peoples; and healthy pregnant women, at any stage of pregnancy. Please call our office to book an appointment for your flu shot.

New Cervical Screening Guidelines:

Cervical cancer screening is recommended every three years for all women starting at age 21 who are or ever have been sexually active, if they have never had an abnormal Pap test. Sexual activity includes intercourse, as well as digital or oral sexual activity involving the genital area with a partner of either gender. Women, who are not sexually active by 21 years of age, should delay cervical cancer screening until sexually active. Regardless of sexual history, there is no evidence to support screening women under 21 years of age. Based on the latest clinical evidence, cervical cancer screening every three years is effective. Pap tests can stop at age 70 in women who have had three or more normal tests in the prior 10 years.

However, if you have been treated for an abnormal Pap test in the past, these guidelines do not apply. Annual pap testing is still recommended for those treated for an abnormal test in the past. Please discuss with your physician if you are unsure about the screening interval which is best for you.

For further information
New Annual Health Screening:

As part of our efforts to contain health costs, we will be offering annual health screening to all our healthy adults age 18-64. This may mean you will not require a complete head-to-toe examination with routine testing, although we will discuss your health concerns, health maintenance strategies, and offer proven cancer screening tests (in line with Cancer Care Ontario guidelines), as well as screen for cardiovascular disease if indicated. Healthy patients with no chronic disease may choose a longer screening interval than annually, in conjunction with their family physician. All patients with chronic disease and those 65 years old and older should have an annual exam. We strongly encourage those 50 to 64 years of age to have an annual or at minimum biannual health screening exam. 16 and 17 year olds should have a screening exam as well, especially those considering going off to college/university.


Ontario has added to the vaccine schedule for infants and children as well as adults. The new Rotavirus oral vaccine for infants between 6 and 24 weeks age, a second dose of chickenpox vaccine for children aged 1-11, and a whooping cough booster vaccine for adults age 19-64 is available. Please speak to us at your next office visit.

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New changes in Narcotics Prescribing:

As of Nov. 1st, 2011, all Ontarians are required by law to provide identification to their health care provider in order to receive a prescription narcotic or controlled substance medication. You will need to provide the same identification to the pharmacist in order to pick up the medication.

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